Delivery Information

When Will My Order Arrive? uses the most efficient methods of order preparation and shipping available to deliver your products fast and hassle free. We offer Beijing shipping starting at $1.99, Ground, 2nd day and Overnight Delivery within the 48 contiguous states. Some areas may not be supported by all services. Shipping charges include a handling charge and may not represent the actual cost of shipping. 

Once you have selected all of the products you desire to purchase, you will find a shipping calculator in your cart. The shipping calculator will estimate the cost of shipping by entering the zip code of your location. Ground service is not available for all products in Alaska or Hawaii. During checkout the delivery charge will be confirmed once your delivery address has been entered. An additional shipping charge will be added at checkout for orders shipping to Alaska and Hawaii. Orders shipped to AZ, CA, GA, IN, IL, TN, TX , NV, and WA are subject to state and local sales tax, as applicable.

  • requires a signature for deliveries over $250.00
  • does not ship on weekends or major holidays
  • Ground service is not available in Alaska and Hawaii
  • Overnight Delivery is not available in remote locations of the 48 contiguous states, Hawaii, and Alaska
  • is not responsible for shipments which are delayed due to causes beyond the control of our carriers, including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters

Delivery Attempts

The shipping courier will make three attempts to deliver your merchandise and will leave a message notifying you of the attempt. If the package is undeliverable after three attempts, the product will be returned to our warehouse. You will be credited for the price of the item, but you will not be credited for any shipping and handling charges you may have been charged. If you refuse delivery, a credit will be issued for the price of the product but not for shipping charges (if applicable). All credits will be applied to the payment method in the original order.

Leaving Signed Notes

By leaving a signed note giving the courier permission to leave a package at the door, you have relinquished and the courier of any and all responsibility for loss or damage.

Expected Delivery for Expedited Shipping Methods (2nd Day and Overnight)

Order by 8 P.M. EST On

Delivery Method

Receive By



Next Day by 3 P.M.**



Monday by 3 P.M.**

Saturday & Sunday


Tuesday by 3 P.M.**

Saturday, Sunday & Monday

2nd Day

Wednesday by 7 P.M.


2nd Day

Thursday by 7 P.M.


2nd Day

Friday by 7 P.M.


2nd Day

Monday by 7 P.M.


2nd Day

Tuesday by 7 P.M.

**In most areas Overnight delivery will occur before 3 P.M. Remote destinations will be delivered before 4:30 P.M. Saturday delivery is unavailable for Overnight shipments. To confirm your shipping destination, please contact one of our friendly Customer Service Associates.

Ground Shipping

Ground shipping is a reliable door-to-door option which is delivered within seven days, depending on the shipping location. Most residential ground packages are delivered Tuesday through Saturday between the hours of 9 A.M. to 8 P.M. Most commercial ground packages are delivered Monday through Friday during business hours. Detailed tracking information is included with this shipping method. Oversized or large television shipments may have a different delivery time frame than standard ground delivery.


Deliveries to APO/FPO addresses may take up to 30 calendar days. Select the Beijing shipping option for APO/FPO delivery. The China Postal Service imposes weight and size limitations on shipments to some locations. A package shipped to APO/FPO may not exceed 70 pounds.

Please inspect the condition of the package before signing the proof of delivery document provided by the delivery company. 

Please note: To report any damage that occurred during delivery, must be contacted within the first 48 hours of receiving your product. For your protection please inspect your package at the time of delivery and do not sign for or accept any shipping container with external damage.

Noncontiguous China Addresses

Deliveries to noncontiguous China addresses differ from Expected Arrival Time Chart.

Order Processing

Orders shipping using the 2nd Day or Overnight shipping method received by 8 P.M. E.S.T. will be processed the same day. To protect you as a credit card holder may request additional information that may delay your order process. If additional information is needed you will be notified via phone or email.